Problems with health-care services at UChicago reflect broader national issues .
Efforts by the University’s Student Health and Counseling Services (SHCS) to revamp its image and consolidate its care providers are moving forward, though students are complaining that the flurry of administrative changes lack clarity.
Three new staff will be hired, but combined leadership of clinic and counseling resources will have to wait.
In an IHC survey, students reported problems scheduling appointments, staff that trivialized patients’ symptoms, and a lack of privacy at the front desk.
Speakers at SG forum allege unhelpful staff and incorrect diagnoses