The University of Chicago’s Independent Student Newspaper since 1892

Chicago Maroon

The University of Chicago’s Independent Student Newspaper since 1892

Chicago Maroon

The University of Chicago’s Independent Student Newspaper since 1892

Chicago Maroon

Campus connectivity strained

Several University websites were unavailable to users from 11:13 a.m. to 11:27 a.m. on Sunday, November 21. According to the U of C Data Network Operations webpage, the service failure was caused by a glitch in the “8 port Gigabit module in a core switch,” and the problem was fixed temporarily after technicians performed a system reset. “The connectivity to main service and websites was interrupted,” explained Therese Allen-Vassar, director of Networking Services and Information Technology (NSIT) Administration System. The module was scheduled to be replaced on Monday, November 22 from 7-8 a.m.

The service failure affected Burton-Judson, the Social Service Administration and Center, the Edelstone Center, the 1155 building, and a number of central servers. According to Ronald Rusnak, director of NSIT Voice and Data Networking, the failure occurred because of a hardware problem, which led to a “relatively short outage problem” indicative of a normal network failure, rather than a specific system failure. “Where it failed, it was connected to other switches which eventually ended up being connected to individual systems like a desktop in a dorm room,” Rusnak explained.

Webmail is also scheduled to be down for repairs on Tuesday, November 23, for approximately 20 minutes starting at 7:30 a.m. This service will affect Burton-Judson, the Social Service Administration and Center, the 1155 building, and the Edelstone Center, as well as wireless service on the south side of campus.

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